Do you live in Belgium, the Netherlands, Germany or France?

Then to request a return, go to: https://little-thingz.shipping-portal.com/rp/

• Enter your postcode and track & trace or order number here
• You will see your ordered products
• Indicate which items you wish to return and why

Do you live outside these countries? Then you are responsible for arranging your own return.

You can return items to the following address: Heuveneindeweg 121, 3520 Zonhoven

You can register your return up to 14 days after receiving your order.

After your request, you will receive all the instructions to send your package back.

No, that's not necessary.

The return portal will automatically create a return label for you. Note: Returning is at your own expense.

The cost of the return label depends on the country you are shipping from. You can view this overview in our portal.

👉 Pay this amount via the return portal

👉 If your return is approved, you will receive your full purchase amount back.

As soon as we receive and inspect your return, we will process your refund.

👉 This is done depending on your choice via the same payment method or as store credit for our webshop

👉 Within a maximum of 14 days after receiving your return

We ask that you return the items:

• unused
• in original condition
• and, if possible, in the original packaging

This way, we can process your return quickly.

We do not offer a direct exchange service.

Would you like a different item?

👉 Simply place a new order in our webshop
👉 Your return will be refunded separately

No problem.

You will access the returns portal using your postcode (the one you selected at delivery) and your order number.

This will immediately give you access to your orders and let you submit your return request.